Sorry, The problem is on your end, not Checkpoint..
Originally Posted by candifitz
I connected to the Live Chat link from three different computers with no problem.
============Here is what Live Chart Support for Paid versions of Zone Alarm looks like: =============
Welcome to ZoneAlarm 24x7 Live Chat
To help us serve you better, please provide some information before we begin your chat.
Which department would you like to chat with?*
Select a product:*
Internet Security Suite
Z100G Wireless Router
3rd Party Product
I'm sorry that your still having a conflict installing Zone Alarm or contacting Livechat support..
It looks like Malware or a Trojan on your computer is Blocking your access to Live Chat..
Follow the Instruction in this Forum Link will help your clean any Malware..
Sticky: Malware Clean-up Guidance <== click here
I just tried Live Chat and it is ONline and working..
Screen Shot below