Results 1 to 5 of 5

Thread: [SOLVED] Firefox 15 and ZoneAlarm Pro + AV 10.2.078.000

  1. #1
    Join Date
    Jun 2012
    Posts
    16

    Default [SOLVED] Firefox 15 and ZoneAlarm Pro + AV 10.2.078.000

    I've just updated to ZoneAlarm Pro Antivirus + Firewall version 10.2.078.000 because the release history notes for it says:

    "Added: Firefox 15 support"

    http://download.zonealarm.com/bin/fr...l#10.2.078.000

    However, the Firefox Add-ons Manager tells me:

    "ZoneAlarm Security Engine 1.5.395.0 (disabled)"
    "ZoneAlarm Security Engine is incompatible with Firefox 15.0.1"

    And there's no option to enable it. Has something gone wrong with the install, or is the latest version of ZoneAlarm not really compatible with Firefox 15?

    I've tried uninstalling, running the ZoneAlarm clean.exe utility and then reinstalling, but no joy.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Firefox 15 and ZoneAlarm 10.2.078.000

    You have probably downloaded an old version of the installer. Ensure that the installer is digitally signed not before the 4th of September 2012. In which date has your installer been digitally signed (Properties --> Digital Signature)?

    The addon you get is: ZoneAlarm Security Engine 1.5.396.0

    Try to download the installer from here:
    Looking for the latest version?
    Last edited by fax; September 9th, 2012 at 04:25 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Firefox 15 and ZoneAlarm Pro + AV 10.2.078.000

    Btw, to ensure ZA 10.2.078.000 will work fine on the system. First remove the old version (no need of the clean.exe) and then install the latest from the direct link I gave you above.

    Let us know the results, so I can close this thread.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Join Date
    Jun 2012
    Posts
    16

    Default Re: Firefox 15 and ZoneAlarm Pro + AV 10.2.078.000

    You're right. The file I downloaded (direct from the version history page yesterday) was digitally signed on 30th August 2012, but the one from your link, same filename / version number, was digitally signed on 4th September 2012.

    Slightly concerning that there are two different versions of the same version available, but all is now working fine. Thanks!

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Firefox 15 and ZoneAlarm Pro + AV 10.2.078.000

    Thank you for taking the time to report back about how you solved it.

    This will be probably fixed after the weekend. If you download the web installer or from the support site download links you get the latest version anyway. Are just the full installers from the history page that have not been updated.

    Revising the thread title and closing it since the issue is resolved.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. New version 10.2.078.000 Compatible with Firefox 15 as of (9/7/12)
    By Forum-Moderator in forum Official Information
    Replies: 0
    Last Post: July 24th, 2012, 04:27 PM
  2. [SOLVED] ZA 10.1.101.000 fixes a past Firefox issue
    By dbminter in forum ZoneAlarm Free Firewall
    Replies: 0
    Last Post: April 26th, 2012, 03:48 PM
  3. What is 7.1.078.000?
    By hotch in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 1
    Last Post: November 30th, 2007, 11:31 AM
  4. VISTA ZASS 7.1.078.000 No icon, no anti virus
    By ggator in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 1
    Last Post: November 30th, 2007, 05:21 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •