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Thread: [SOLVED] ForceField and Firefox 15 issues --> running the old version

  1. #1
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    Default [SOLVED] ForceField and Firefox 15 issues --> running the old version

    ..installed Firefox 15 latest issue on win7/64 together with
    ZoneAlarm Extreme Security:10.2.078.000
    vsmon:10.2.078.000
    driver:10.0.217.000
    antivirus:8.2.11.97
    file DAT delle firme antivirus:1094285696
    antispam:6.3.1.4973
    ZoneAlarm Browser Security: 1.5.395.0
    Rilevatore spyware di ZoneAlarm ForceField:1.2.104.0

    Everything is running fine BUT the Firefox extensions list tell me that "ForceField Toolbar 1.5.395.0 not compatible with Firefox 15.0.1"...
    Is it right ?
    ThankYou in advance !

  2. #2
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    Default Re: ForceField and Firefox 15...

    Hello;

    The More information you provide more likely other users here will be also able to help

    If you Downloaded or installed ZA 10.2.078.000 before 09-07-2012, then you will need to uninstall it.
    Then Download and install the new revised update.

    NOTE: ZA 10.2.078.000 has now added FireFox 15.X.X. support.
    (updated 09-07-2012) You can download the latest build from here: Looking for the latest version?
    Last edited by GeorgeV; September 25th, 2012 at 09:08 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


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  3. #3
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    Default Re: ForceField and Firefox 15...

    Quote Originally Posted by GeorgeV View Post
    Hello;
    If you Downloaded or installed ZA 10.2.078.000 before 09-07-2012, then you will need to uninstall it. Download and install the new revised update.
    no, ZAES had been installed after september 7th and it is the latest issue suitable for Firefox 15.0.1....

  4. #4
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    Thumbs up Re: ForceField and Firefox 15...

    As a License user of ZAES you can contact the Official Live Chat Support by clicking the link in my signature..

    *** NOTICE:

    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list Full details of your Computer:

    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed.


    The More information you post the more likely users here will be able to understand the issue and try to help.
    Last edited by GeorgeV; September 25th, 2012 at 01:12 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
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    Default Re: ForceField and Firefox 15...

    Well, unfortunately you still have the old version as the compatible extension installed by ZA is now:
    ZoneAlarm Browser Security: 1.5.396.0.
    Ensure the ZA installer is digitally signed not earlier than 4th of September (right click --> properties). If it is not you don't have the right installer.

    Please note that, to ensure it works correctly, you need FIRST to remove your current version and only after install the latest.

    Also, to be sure you are installing the latest version just use the web installer or the direct download link at Looking for the latest version?

    Thanks,
    Fax

    Click here for ZA Support
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  6. #6
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    Default Re: ForceField and Firefox 15...

    Quote Originally Posted by fax View Post
    Well, unfortunately you still have the old version as the compatible extension installed by ZA is now:
    Ensure the ZA installer is digitally signed not earlier than 4th of September (right click --> properties). If it is not you don't have the right installer.
    You are right ! Check Point was wrong since I downloaded on september 11th a version digitally signed on August 30th !
    Thank You very much: as usual the right corner to solve problems is this forum !

  7. #7
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    Default Re: ForceField and Firefox 15 issues --> running the old version

    ....unfortunately the online version...is STILL digitally signed August 30th !

  8. #8
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    Default Re: ForceField and Firefox 15 issues --> running the old version

    From which link are you downloading from?
    NOT from the release history, right?

    Ok, lets go basic: click HERE
    Last edited by fax; September 25th, 2012 at 10:51 AM.

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  9. #9
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    Default Re: ForceField and Firefox 15 issues --> running the old version

    No ZA/Checkpoint staff, only users here. Sorry
    To talk to ZA staff you need to use the official support channels (link in my signature)

    I guess you finally find the right file, I also double check myself and the file in the link is the right one. I am closing this thread since the issue is resolved.

    Thank you for listening to us and greetings to the lake!
    Last edited by fax; September 25th, 2012 at 11:44 AM.

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