For the last week, I have been getting a pop-up screen at the lower right-hand corner of my monitor that says Zone Alarm Anti Spyware files need updating. When I click on up now, I get another small screen titled “Update Progress”. I immediately get a full green bar in progress area of the screen and it says “Task Finished“ above the progress bar. However, below the bar I get a massage that says “Anti-virus/anti-spyware: Error: Unable to connect to update server.” The last apparently good update was September 13, 2012. Just today the red shield with an X inside showed up on the tack bar. I am running Windows XP SP3 and Zone Alarm is as follows:
ZoneAlarm Anti-virus version:9.3.037.000
Anti-virus engine version:126.96.36.199
Anti-virus signature DAT file version:1093505472
I have tried to upgrade Zone Alarm, but every time I do, I loose internet connectivity. Is there any fix that will allow my upgrades to continue?