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Thread: [SOLVED] Installation ZA Free on Laptop with Vista --> Update VISTA to SP2

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  1. #1
    PekingDuck Guest

    Default [SOLVED] Installation ZA Free on Laptop with Vista --> Update VISTA to SP2

    I have a fresh clean install of Vista with SP1 on my HP laptop and it's the only program on it. I have download the free version of ZA and when attempt to install it, I get this message: This version of windows is incompatible with this software. I have tried installing in safe mode and it doesn't work either. Running the installer as administrator doesn't work either. I've done all the updates and it still won't install.

    What's wrong?

  2. #2
    Join Date
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    Default Re: Problems with installation ZA Free on Laptop with Vista

    Sorry, ZA does not support any version of VISTA ealier than SP2.
    http://www.zonealarm.com/security/en...m-products.htm

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    PekingDuck Guest

    Default Re: Problems with installation ZA Free on Laptop with Vista

    Thanks for the help. Updated to SP2 and it now installs.

  4. #4
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    Default Re: Problems with installation ZA Free on Laptop with Vista

    You're welcome and thank you for taking the time to report back about it.
    I am revising the thread title to hint to the solution and closing it as it is resolved.

    To keep your PC safe and clean of malware it is essential you run and antivirus and keep your OS fully up-to-date.
    Also check your system for third party software vulnerabilities with this to ensure you are OK.

    Thanks,
    Fax
    Last edited by fax; September 23rd, 2012 at 02:29 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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