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Thread: [SOLVED] ZA blocks Apple TV

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  1. #1
    colinwray Guest

    Default [SOLVED] ZA blocks Apple TV

    iTunes/Apple TV link functions perfectly if I quit ZA, but does not work with ZA running.

    WinXP, ZA10.1.101.000, iTunes 10.6.3.25, AppleTV s/w 5.1 (all latest versions).

    Apple support talks about port 3689 but I can find no port settings in ZA.

    Apple TV does discover the name of my library in iTunes, but cannot load it.

    This forum seemed to suggest a downgrade to ZA10.1.065 would fix it, but the link led to 10.1.079 which I installed and did not fix it.

    Does anyone have a solution to this, or do I have to desert ZA after 10 years ?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZA blocks Apple TV

    Hello;

    Unfortunately; the FREE version of Zone Alarm never had the option to open selected ports..

    Sorry, The Free Version only provides a basic Firewall and no Official Support other than comments by other ZA Free users..

    considering you are running a very old version of ZoneAlarm you should first remove it and install the latest version.

    1. Download the latest version 10.2.078.000 to your desktop
    Looking for the latest version? <= click here

    2. Remove your current version (windows XP - Add/Remove). REBOOT computer

    3. Install the latest version in point 1. Do not change any default settings.


    if you use the Forum SEARCH feature you would find the following post like theses below:

    Sticky: Free ZoneAlarm iTunes Sync Problem <= click here

    Sticky: [FIX] 9.2.106 Free - Itunes sync fixed? --> YES <= click here
    Last edited by GeorgeV; September 30th, 2012 at 02:24 PM.

  3. #3
    colinwray Guest

    Default Re: ZA blocks Apple TV

    Cracked it !!
    It is so simple I am surprised nobody mentioned it.
    All you do it turn the trusted zone security off.
    There are no threats on my home network anyway.

    PS. Where has my last post to this thread gone ??
    It was there for some time, and now it has gone.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZA blocks Apple TV

    I'm glad that you resolved your issue with "Apple TV"

    Here is the link to your other Thread..

    Win XP hangs on reboot after Avast! update

  5. #5
    colinwray Guest

    Default Re: ZA blocks Apple TV

    Thanks GeorgeV, but it was my last post to this thread which disappeared. I was saying how I had arrived at version 10.2.078.000 but still had the problem, and asking why my Apple TV had suddenly been blocked after using ZA with no problems for years.

    No matter, with ZA Internet security on "High", and trusted zone security on "medium" on my other system, I think I am safe.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZA blocks Apple TV

    Sorry, your post was not saved..

    some time, when you click "Submit Reply" it will not save your post if there was a problem with you answer to the "Random Question" or you leave the Random Question blank.. or failed to notice the alert about the error?'


    GeorgeV
    Last edited by GeorgeV; September 29th, 2012 at 05:44 PM.

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