Sorry for my what brooked english, i'm can better write/reading in dutch!
I'm have the following info of your suite:
ZoneAlarm Free Antivirus + Firewall version: 10.2.057.000
Vsmon version: 10.2.057.000
Driver version: 10.2.057.000
Antivirus engine version: 220.127.116.11
Antivirus signature DAT file version: 1095468192
Web Identity Protections version: 1.5.388.0
This have recently automatic scanning & upgrading and see on this processing for the following remarks:
1) The suite is going first scanning and than after that is going upgrade!
I'm found that this must first upgrading and than after that going scan, so that's scanning with de newest defenitions in place this of the day older.
2) What's already scanned by memory-scan, necessary scanned is no longer by other scan as quick-scan, i'm donn't know how the suite is doing this, but on that manner the scanning is go faster.
I'm can better write this in dutch, hopely you can understand this message and is found this a good idea for the better working!