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Thread: vsdatant.sys causes bsod

  1. #1
    Join Date
    Aug 2007
    Posts
    17

    Default vsdatant.sys causes bsod

    I get random bsod, maybe once a month. This has been happening for more than 8 months. Each time the dump points to vsdatant.sys.
    The bsod says Driver_IRQL_NOT_LESS_OR_EQUAL
    How do I attach the dump for you to diagnose and help me fix?

    I run ZA Pro:
    ZoneAlarm Pro version: 10.1.079.000
    ZoneAlarm license key:
    vsmon version: 10.1.079.000
    Driver version: 10.1.079.000
    ZoneAlarm Browser Security: 1.5.359.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    Win XP Pro on an Intel Quad Core system.
    Last edited by GeorgeV; November 28th, 2012 at 01:18 PM.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: vsdatant.sys causes bsod

    The best is to report the issue directly to ZA support (link in my signature - look for the LIVE CHAT at ZA support website). But before fully remove your current version of ZA and install the latest version: Looking for the latest version?

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Aug 2007
    Posts
    17

    Default Re: vsdatant.sys causes bsod

    Thanks for the info

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: vsdatant.sys causes bsod

    You're welcome!

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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