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Thread: Is ZA compatible with Firefox 17.0 ?? Upgrade to Latest ZA

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  1. #1
    OmahaGal Guest

    Default Is ZA compatible with Firefox 17.0 ?? Upgrade to Latest ZA

    I have Win8 and I use Firefox. Is this "incompatibility with Firefox" going be an ongoing issue for ZA? If so, this is just not acceptable!

    I should not have to change my Browser in order to utilize your product. This needs to be corrected at once.
    Last edited by Forum-Moderator; January 4th, 2013 at 02:27 PM. Reason: update title

  2. #2
    Join Date
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    Default Re: Now ZA is incompatible with Firefox 17.0 ??

    Yes we are aware of the problem.

    We are working on as solution and an update due out this month.

    You have two choices for a workaround until a new release is available.

    1. Uninstall Firefox 17 and reinstall Firefox 16.
    2. Leave it as is since only the 'Site Check' and 'Advanced Download Protection' are affected. The general toolbar itself will appear in Firefox 17.


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    Last edited by Forum-Moderator; December 5th, 2012 at 01:01 PM.
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  3. #3
    Join Date
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    Default Re: Now ZA is incompatible with Firefox 17.0 ??

    Firefox 17.0.1 is just out before ZoneAlarm Firefox 17.0 support has arrived. Isn't there some way for to Check Point to coordinate this better? Are you following Firefox betas?

    -Dave

  4. #4
    Aceron Guest

    Default Re: Now ZA is incompatible with Firefox 17.0 ??

    Has this been fixed yet?

  5. #5
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    Default Re: Now ZA is incompatible with Firefox 17.0 ??

    Quote Originally Posted by dwh View Post
    Firefox 17.0.1 is just out before ZoneAlarm Firefox 17.0 support has arrived. Isn't there some way for to Check Point to coordinate this better? Are you following Firefox betas?

    -Dave
    Quote Originally Posted by Aceron View Post
    Has this been fixed yet?
    Sorry we dont have a fix yet.

    Unfortunatly Firefox developers update the software in a manner that always breaks our plugin. Its just how Firefox does there devlopment and we cant do anything about it.

    So many times we dont have an updated version for several weeks after a release of Firefox to fix our plugin.

    Sorry.

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  6. #6
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    Default Re: Now ZA is incompatible with Firefox 17.0 ??

    ZoneAlarm version 11.0.000.038 is compatible with Firefox 17.0.1
    Click here for ZA Support
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  7. #7
    Join Date
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    Default Compatibility problems with Firefox Browser

    Just want to make sure you're aware of this at the product level.

    Every time that Firefox pushes out a new version it disables the current ZA plugin as incompatible. It takes awhile (weeks, generally) for a new version of ZA to be released with a updated, compatible plugin. I don't use a whole lot of plugins, but none of the few I do use have this kind of issue. This sounds like an issue requiring better cooperation between Checkpoint and Mozilla.

  8. #8
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    Default Re: Is ZA compatible with Firefox 17.0 ??

    More than better cooperation we would need firefox not killing all extensions at every update! Unfortunately this happen also for many other plug-ins.

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