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  1. #1
    namsilat Guest

    Default logs disappearance

    I had log archive set to 7 days, and it was last saved Dec 7. Just now I changed the log archive to 1 day, but now past 5 days of logs have disappeared. I thought ZA would save whatever in the log, but there's no log files with dates later than Dec 7. In the log directory, ZAlog.txt just shows what's happened this morning. Any idea on retrieving log for past few days?

  2. #2
    Join Date
    Nov 2004
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    Default Re: logs disappearance

    Where exactly are you looking for log files and what do you see there in terms of files?Thanks,Fax

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  3. #3
    namsilat Guest

    Default Re: logs disappearance

    The directory shown under Log Control for "log archive location"C:\ProgramData\Checkpoint\ZoneAlarma\Logs I am running Windows 8 Pro

  4. #4
    Join Date
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    Default Re: logs disappearance

    thanks and which files you see there? Can you list? Are you sure you have not disabled the logging in ZA? If you change to 2 days? Does it work?

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  5. #5
    namsilat Guest

    Default Re: logs disappearance

    For firewall, there are bunch of daily ZAlog files, all the way up to ZALog2012-12-07.txt. There's also ZALog.txt, which starts logging today. It' been logging daily until Dec 7, when I switched it to archive every 7 days. I am not even sure how to disable logging. When I change archive to every 2 days, nothing happened. When I changed every "2" days back to every "1" day, nothing happened either. I am going to set archive to a number greater than 1 day, then change it back to 1 tomorrow to see if it erases today's log.

  6. #6
    Join Date
    Nov 2004
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    localhost
    Posts
    17,289

    Default Re: logs disappearance

    well, you need to monitor this over few days, you will not see any difference on the day. I would also set it back to the default and see if it will start saving the logs again. So, we will know if it is a bug of the logs.Thanks,Fax

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