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Thread: Security Toolbar in ZA Extreme 11 is blank in IE9

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  1. #1
    Join Date
    Dec 2006
    Posts
    35

    Unhappy Security Toolbar in ZA Extreme 11 is blank in IE9

    Hello.

    I uninstalled ZA Extreme 10 and successfully installed ZA Extreme 11 this morning.

    Here's my version info:

    ZoneAlarm Extreme Security version: 11.0.000.020
    ZoneAlarm license key: ***NEVER Post your License Key in a Public Forum
    Vsmon version: 11.0.000.020
    Driver version: 11.0.000.009
    Antivirus engine version: 8.3.0.13
    Antivirus signature DAT file version: 1100758848
    AntiSpam version: 6.3.1.4973
    ZoneAlarm Browser Security: 1.5.393.18
    ZoneAlarm ForceField Spyware Scanner: 1.2.104.0

    I am using Internet Explorer 9 and Windows 7 Pro with SP1.


    The Problem:

    In ZA Extreme 11, nothing appears on the toolbar in IE 9. It's just blank. At least in ZAE 10, the toolbar was populated with icons - just the Site Check feature never worked (and that problem was never resolved by ZA tech support). I understand from one of the moderators that the toolbar was finicky and did not always work on every PC.

    Is the toolbar in ZAE 11 supposed to appear blank? Is anyone else having this problem? And is there a fix?

    Dirk, Canada
    Last edited by GeorgeV; December 28th, 2012 at 10:34 AM. Reason: Removed posted ZA License Key

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