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Thread: [Solved] Downloaded files AV scan gone in ZAISS 11.x? >Enhanced Cloud Security:

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  1. #1
    Join Date
    Dec 2012
    Posts
    3

    Smile [Solved] Downloaded files AV scan gone in ZAISS 11.x? >Enhanced Cloud Security:

    Greetings,
    I've recently updated my ZAISS 10.2.078.000 to the latest version and noticed that downloaded files are no longer scanned for viruses once the download is complete. The ZA window pops as usual when i start the download and the ZA bars fills up in the process, but in the end it just closes with no further actions.
    I had a chat with the ZL technical support and all they said was that maybe the developers removed feature in the 11.x versions, but they couldn't be more precise, because only devs know the complete release notes. Btw I've found the answer disappointing and not very professional.
    This happened with version 11.0.000.020, but installing 11.0.000.038 didn't change anything. Could anyone please tell me if they noticed the same thing or if it's a problem on my side? In this case I'll try a clean reinstall.

    My data:
    ZoneAlarm Security Suite version: 11.0.000.038
    Vsmon version: 11.0.000.038
    Driver version: 11.0.000.026
    Antivirus engine version: 8.3.0.13
    Antivirus signature DAT file version: 1109740320
    AntiSpam version: 6.3.1.4973
    ZoneAlarm Browser Security: 1.5.393.22
    ZoneAlarm ForceField Spyware Scanner: 1.2.104.0

    I'm using Win7pro SP1 (64 bit version) and IE9-64, both updated to the latest patches.

    Thanks in advance for any tip you will provide.

  2. #2
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,654

    Default Re: Downloaded files AV scan gone in ZAISS 11.x?

    Quote Originally Posted by sper64 View Post
    Greetings,
    I've recently updated my ZAISS 10.2.078.000 to the latest version and noticed that downloaded files are no longer scanned for viruses once the download is complete. The ZA window pops as usual when i start the download and the ZA bars fills up in the process, but in the end it just closes with no further actions.
    Yes, This happens here also.First time I notice I did Live Chat.

    The response from Live Chat was if file is known to be safe no action taken on the download process.

    Maybe the Moderator might elaborate more on this.

    Have a nice Day

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Downloaded files AV scan gone in ZAISS 11.x?

    Quote Originally Posted by Sky Soldiers View Post
    Yes, This happens here also.First time I notice I did Live Chat.

    The response from Live Chat was if file is known to be safe no action taken on the download process.

    Maybe the Moderator might elaborate more on this.

    Have a nice Day
    Hello;

    I agree with Sky Soldiers;

    This feature change was added in ZA Ver 10.x
    the download is checked against a List of known Safe programs stored in the Cload for faster verification..

    Enhanced Cloud Security: 3rd generation cloud technologies
    detect 50,000 - 75,000 new applications every day and verify threats detected by
    behavioral scans.
    New Antivirus engine: Including behavioral detection and
    advanced virus removal, plus virus pre-scan during installation.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Join Date
    Dec 2012
    Posts
    3

    Default Re: Downloaded files AV scan gone in ZAISS 11.x?

    Excellent news, thanks to both of you

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Thumbs up Re: Downloaded files AV scan gone in ZAISS 11.x?

    Your Welcome,

    I'm glad that we were able to help you..

    Have a nice day...

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