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Thread: Anti-Virus/Anti-spyware update not working

  1. #1
    SteveRP Guest

    Cool Anti-Virus/Anti-spyware update not working

    I too cannot update the virus and spyware software/signatures. I am using ZoneAlarm Security Suite version: 10.0.250.000 and have just renewed the license.

    The anti-virus engine version is: 8.1.8.79.

    It is running on Windows7 (64-bit).

    Do you need further information to address this? The problem has been going on for a number of days and seems to have coincided with the license renewal.

    Steve

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Anti-Virus/Anti-spyware update not working

    Hi;

    Very old versions of Zone Alarm are no longer supported
    the Current Supported Zone Alarm is Version 11.0.000.038

    Keep your Computer up to date with Latest Updates, Computers are Expensive pieces of equipment. For the same reasons that you lock your home and car (to keep others out), you need to have some type of latest version of a Firewall & Antivirus protection on your computer. There is an Arms race out there between Malware producers and Antivirus software producers. and the War Escalates Hourly.



    2.) Download latest version of ZoneAlarm

    http://server.iad.liveperson.net/hc/...10&action=view <=click here

    3.) If you have a Valid ZA License key, you can contact Tech Support free of charge by Clicking on the Support link in my Signature, then Click on the Live Chat link..

    NOTE: Tech Support will ask you to First Upgrade ZA Security Suite to ver. 11.0.000.054 before they can help you..
    Last edited by GeorgeV; February 8th, 2013 at 01:50 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    SteveRP Guest

    Default Re: Anti-Virus/Anti-spyware update not working

    I thought I was up to date and any required updates would be prompted when I renewed. My error, it works fine, thanks for your help.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Anti-Virus/Anti-spyware update not working

    Your Welcome...

    Here is a Sticky Post for comparison purposes ONLY,

    Sticky: Daily AV/AS Signature Updates (Jan. 10,2013) for XP/Vista/Win7/Win8
    Last edited by GeorgeV; January 11th, 2013 at 08:25 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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