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Thread: Free Firewall.Error message.Unable to stop.

  1. #1
    KENWEB3 Guest

    Default Free Firewall.Error message.Unable to stop.

    Every time I attempt to update to the 2013 free Zone Alarm,I receive an error message"Unable to stop Zone Alarm Free Firewall.
    Kindly help.

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    Angry Re: Free Firewall.Error message.Unable to stop.

    Quote Originally Posted by KENWEB3 View Post
    Every time I attempt to update to the 2013 free Zone Alarm,I receive an error message"Unable to stop Zone Alarm Free Firewall.
    Kindly help.

    Hello;

    Kindly Help us Help you
    by providing us more information about your computer..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here, it is always advisable to list Full details of your Computer:

    Please Give the Exact ZA Type and version Number, (2013) does not tell use the update version number of Zone Alarm used, Windows Version & SP Update used, Browser type and version #, any other security tools installed and type of router or Internet connection used.

    How do you connect to the Internet: Phone Line, Cable Modem, Router, Wifi, Blue Tooth, Osmosis?

    Note: is this ZA Free Basic Firewall or ZA Free Firewall + AV version and what Update #

    The More information you post the more likely users here will be able to understand the issue and try to help.


    is this a First time install?
    Stopped working recently?
    any other issues?
    any Error messages in the ZA logs?

    and what are the steps you took to reproduce the problem.

    also is this a DeskTop, Laptop computer or Netbook;

    what kind of Connection to the Internet do you have?

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.
    Last edited by GeorgeV; February 3rd, 2013 at 08:19 AM.

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