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Thread: ZA causing continuous reboot?

  1. #1
    flaneur Guest

    Default ZA causing continuous reboot?

    I installed ZoneAlarm Free Firewall version 11.0.000.020 a few days ago. Today I allowed Windows to do its monthly update but when it tried to reboot it got into a continuous reboot loop.
    I interrupted it with F8 and chose a System Restore to a date before ZA had installed. Windows confirmed it would uninstall ZA. I have not re-installed ZA. Windows now seems to be OK and I have gone through the Windows update successfully.
    As I had made no other changes to the PC and not had any similar problems previously, I suspect ZA.
    Can someone please tell me if this a known problem?
    Thank you.
    Windows 7 Home Premium 32-bit + SP1
    AVG Anti Virus Free 2013

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,640

    Default Re: ZA causing continuous reboot?

    Hello,

    Thats not a ZA issue.

    Sounds like the Windows update process just hiccuped and created the reboot issue on your PC.

    No way to say it was ZA since you went to a restore point already that removed the windows update packages that probably was the real issue.

    Its up to you now if you want to reinstall ZA or not.

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