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Thread: ZoneAlarm Free + AV installation on Win8 is not complete.

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  1. #1
    Romker Guest

    Default ZoneAlarm Free + AV installation on Win8 is not complete.

    Hello, I installed ZoneAlarm Free Antivirus + Firewall (v11) on Win 8 after I removed ~~snip~~ another suite. The Installation process didn't fully ended, and I wasn't asked to restart my PC. After manually restarting my PC, I'm turned to the desktop and a message appears (a Windows security message) in which the installation is still in process . After approving this, ZoneAlarm seems to work fine. How can I solve this problem? (I uninstalled and re-installed the software with the same phenomenon occurring) Can this problem affect a Win 8 update not to install properly? Appreciate you help. Matt
    Last edited by fax; January 29th, 2013 at 09:28 AM. Reason: Reference to competitors products - Against ToS

  2. #2
    Join Date
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    Default Re: ZoneAlarm Free + AV installation on Win8 is not complete.

    Hi!

    sounds like your installation did not complete fully and you have one entry in the WIN8 start-up items calling upon the installation file. Just check the start-up and remove that entry. This should resolve the issue.

    I would also check that your ZA is updating correctly. Run the ZA update and double check this thread (http://www.zonealarm.com/forums/show...sta-Win7-Win8) to ensure your AV is working (DAT file number equal or higher then the one mentioned in this thread).

    Thanks,
    Fax

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