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Thread: Can't access one website why?

  1. #1

    Post Can't access one website why?

    Hi,
    I've been trying for 3 days to access a website with no luck. I can't get to it on my computer, my iPhone or my Kindle. I've asked family members to try and access it (not living with me) and they can access it with no problems. I am wondering if Zone Alarm is stopping this website. I don't know what to do. I've tried a few things but it still won't download.

    I've tried accessing it on Firefox and IE. Does anyone have any idea why I can't access this one website and if ZA could be the reason?

    Thanks!

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Can't access one website why?

    Very easy to check.

    Right click the ZA icon near the clock --> Exit --> wait one minute. Now try to connect to the site. Still failing to connect? Then its not ZA.

    Next time please at least provide minumum details of your ZA version. Right click the ZA icon near the clock --> about --> copy to clipboard --> paste it here in a reply.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Can't access one website why?

    This has absolutely NOTHING to do with ZA.

    Your iPhone and Kindle cant access the website proves just that.


    ZA has nothing to do with non-windows PC devices. (iPhone and kindle)

    The common link to all your devices is your internet. (thats why your friends don't have the same issue)

    Sounds like you need to contact your ISP (the provider of your internet)

    It could also be an issue with your wireless router.


    Forum moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4

    Default Re: Can't access one website why?

    Quote Originally Posted by Forum-Moderator View Post
    This has absolutely NOTHING to do with ZA.

    Your iPhone and Kindle cant access the website proves just that.


    ZA has nothing to do with non-windows PC devices. (iPhone and kindle)

    The common link to all your devices is your internet. (thats why your friends don't have the same issue)

    Sounds like you need to contact your ISP (the provider of your internet)

    It could also be an issue with your wireless router.


    Forum moderator
    Thanks. I kind of figured that out since my daughter also uses ZA and she had no problem accessing the website. I did call my ISP provider but they wanted $140 to access my computer because they couldn't tell me what was wrong without doing that. I don't have that option right now. Don't know what else to do. I did a little searching but came up with no answers. I can't get any response from the websites owner either.

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