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Thread: [SOLVED] ZA crash launching a game > Not a ZA issue - problem with my graphic card

  1. #1
    Join Date
    Mar 2013
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    2

    Default [SOLVED] ZA crash launching a game > Not a ZA issue - problem with my graphic card

    Hello,

    I have a back to windows and the following message "zone alarm security browser occurred an error and must close" When i try to lunch a new game "tomb raider"
    The problem happen many times and at it's impossible to play. When i close the message, it happen a few second later and if i go back to the game without closing the error message, the game stop itself.

    I tried to use the game mode and to disable zone alarm (with my internet connection off of course) but the problem continues.

    How could i solve this problem?

    Thanks in advance.

  2. #2
    Join Date
    Nov 2004
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    localhost
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    17,287

    Default Re: crash when launching a game

    Right click the ZA icon near the clock --> about --> copy to clipboard --> paste it here in a reply.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Mar 2013
    Posts
    2

    Default Re: crash when launching a game

    Thanks for your interest,
    Since my first post i tried to desinstall zone alarm and to use another firewall.

    But the problem with my game is still here my back to windows didn't stop and after investigation, it's due to a problem with my graphic card. Nvidia is aware of it and will produce a patch to fix it.
    So it's not zone alarm's fault

    Thanks,

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: crash when launching a game > due to a problem with my graphic card

    Thank you very much for taking the time to report back about the issue. I will revised the thread title to reflect your findings and closing it.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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