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Thread: Can't see other PC in network

  1. #1
    Join Date
    Mar 2013
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    Default Can't see other PC in network

    Other PC's in network are unable to read/write to a specific PC with ZoneAlarm on it even if I add the DHCP server, and the specific IP address for all the other PC. But are able if ZoneAlarm is disabled.

    What am I missing.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    Default Re: Can't see other PC in network

    Please provide full details of your Windows OS, Exact version of ZA (right click the ZA icon near the clock --> about --> Paste it in a reply)

    The More information you post the more likely users here will be able to understand the issue and try to help.
    GeorgeV
    ZoneAlarmŽ Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Mar 2013
    Posts
    3

    Default Re: Can't see other PC in network

    sorry

    all PC's are Win7, including the PC not able to be read/write. Other PC's are using an earlier version of ZoneAlarm or MS Firewall and are performing correctly.

    Parameters of problem PC below:

    ZoneAlarm Pro version: 11.0.000.057
    ZoneAlarm license key: *** NEVER POST YOUR ZA LICENSE in a Public Forum it may invalidate your Registration
    Vsmon version: 11.0.000.057
    Driver version: 11.0.000.026
    ZoneAlarm Browser Security: 1.5.393.22
    ZoneAlarm ForceField Spyware Scanner: 1.2.104.0
    Last edited by GeorgeV; April 1st, 2013 at 03:55 PM. Reason: Removed Posted License Key

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Default Re: Can't see other PC in network

    Thank you for your Added information..


    Try this..

    On the ZA side of the Router you can:

    - If you want to share in your LAN/Network (i.e. all elements connected to the router) files or resources (e.g. printer, shared folders, files) you need to set your LAN/Network as TRUSTED in ZA firewall zones (normally the first entry in the ZA zones).

    - if you are not sharing or don't want to share anything on your LAN, set the LAN as "INTERNET".

    - In all cases you need to ensure that the DHCP IP is set as TRUSTED in the ZA firewall zones.

    - if you have issues of connections also ensure your DNS IP(s) is/are added to the ZA firewall zone as TRUSTED.

    Finally ensure that the ZA trusted zone is set to MEDIUM (default) while the ZA Internet zone should be set to HIGH (default). For maximum security ensure that ZA application control is set to MAX under the ZA section on application control.
    GeorgeV
    ZoneAlarmŽ Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Mar 2013
    Posts
    3

    Default Re: Can't see other PC in network

    OK all the information has been implemented as suggested below. Are there any Application controls that should be checked. Application Gateway and Host services are all allowed and can't see anything else of importance.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
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    Default Re: Can't see other PC in network

    Quote Originally Posted by fenshome View Post
    OK all the information has been implemented as suggested below. Are there any Application controls that should be checked. Application Gateway and Host services are all allowed and can't see anything else of importance.

    Sorry all users here and ZA support does not monitor this board, if the suggestions did not resolve your problem,

    Please note that with a valid License Key, you can contact, free of charge, the ZA technical support at the link in my signature.

    Look for the live chat icon once at the main ZA support site.
    GeorgeV
    ZoneAlarmŽ Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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