This did it - 1.) First, please uninstall ZoneAlarm by using the Uninstall option on the Remove Programs menu on the Windows Control Panel. Restart when prompted.
2.) SAVE the ZoneAlarm clean tool from the link below:
3.) When the download box pops up, choose SAVE. In the next box, choose Save to Desktop then run the file from there and follow the on screen prompts to complete the uninstall. Be sure to restart your computer if prompted.
4.) Clear your Windows temporary file cache by following the steps below:
- Go to Start -> Run
NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R .
- Type %temp% and click OK
- Select all of these files and delete them
- Empty your recycle bin
5.) Reinstall ZoneAlarm again, make sure to use latest build...