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Thread: Help, I think my ZoneAlarm Free Firewall stopped working...

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  1. #1
    Join Date
    Apr 2013
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    Default Help, I think my ZoneAlarm Free Firewall stopped working...

    I have a Windows 7 computer and I noticed that ZoneAlarm hasn't blocked any intrusions for the last 2 days, is that normal? Just as a precaution I set all my firewall settings to high and I noticed it blocked incoming and outgoing traffic to my own ip address. Any help would be appreciated.

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    Default Re: Help, I think my ZoneAlarm Free Firewall stopped working...

    Assuming you are free of viruses or malware and that you are using a good security tool then most likely you are experiencing ZA broken settings.

    Two option (option 2 should be the preferred).

    1. Reset the ZA settings in ZA tools --> Preferences --> Reset to default --> Reboot the PC

    2. Start clean by removing ZAfree and install the latest version (11.0.000.504) you find here:
    http://www.zonealarm.com/security/en...tall-steps.htm

    (yes, ZA autoupdate only warn users of major updates)

    Regards;
    GeorgeV

  3. #3
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    Apr 2013
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    4

    Default Re: Help, I think my ZoneAlarm Free Firewall stopped working...

    Is it difficult to uninstall Zonealarm free firewall or do I need to install an Uninstaller?

  4. #4
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    Default Re: Help, I think my ZoneAlarm Free Firewall stopped working...

    Quote Originally Posted by Doc4000 View Post
    Is it difficult to uninstall Zonealarm free firewall or do I need to install an Uninstaller?
    It is easy to do a clean uninstall of ZA Free..

    Try this:

    Remove ZA from windows control panel "uninstall a programs" (WIN7/WIN8)

    or "add/remove programs" (XP), reboot the PC.
    Then, download, save to desktop and run the ZA removal tool: http://download.zonealarm.com/bin/fr...load/clean.exe and reboot the PC.

    Turn ON windows firewall, download the latest build of ZA according to the specific version you purchased, here: Looking for the latest version? <= click here then Install the new ZA Free v11.0.000.504 that you downloaded and saved to your desktop.


    Thanks,
    GeorgeV
    Last edited by GeorgeV; April 18th, 2013 at 03:38 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
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  5. #5
    Join Date
    Apr 2013
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    4

    Default Re: Help, I think my ZoneAlarm Free Firewall stopped working...

    Thanks for your help. I noticed in the new version of Zonealarm free firewall that it's asking me to change my internet explorer homepage to Zonealarm and I can't proceed without letting it change it. Would my google chrome homepage be affected as well?

  6. #6
    Join Date
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    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Help, I think my ZoneAlarm Free Firewall stopped working...

    Quote Originally Posted by Doc4000 View Post
    Thanks for your help. I noticed in the new version of Zonealarm free firewall that it's asking me to change my internet explorer homepage to Zonealarm and I can't proceed without letting it change it. Would my google chrome homepage be affected as well?
    That was a problem with an older version of ZA Free 11.0.000.057

    I Recommend that you install ZA Free ver. 11.0.000.504..

    for a solution to the Homepage change option please read this Post near top of the ZA Free forum section by the Forum Moderator:

    Sticky: MUST select search box and default home page choices to install? <= click here

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