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Thread: ZoneAlarm does not start

  1. #1
    hiroshi Guest

    Default ZoneAlarm does not start

    I am trying to renew the subscription and to enter the new key code, but when I double clicked ZoneAlarm icon and tried to start it, it does not start up. So I cannot enter the new key code to update.

    Does anyone know how to solve it? Do I have to uninstall and install it again?

    Thanks,
    Hiroshi

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZoneAlarm does not start

    Remove ZA from windows control panel "uninstall a programs" (WIN7/WIN8) or "add/remove programs" (XP), reboot the PC. Then, download, save to desktop and run the ZA removal tool: http://download.zonealarm.com/bin/fr...load/clean.exe and reboot the PC.

    Turn ON windows firewall, download the latest build of ZA according to the specific version you purchased, here: Looking for the latest version? Install it.
    Thanks,
    Fax

    Click here for ZA Support
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