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Thread: ZAfree + AV - Is it Updating? --> Yes

  1. #1
    Join Date
    Apr 2013
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    10

    Default ZAfree + AV - Is it Updating? --> Yes

    Hello there I have recently installed Zone alarms free firewall and anti virus software and it is very good. But I have one question every time I click the update button it says connecting to server downloading, installing and it says product up to date. I click it again and the same message comes up does this mean updates are available and not installing or is my product up to date.

    Thankyou

  2. #2
    Join Date
    Nov 2004
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    17,288

    Default Re: Updating help

    That's normal. You product is up to date. If something would be wrong you should receive an error message rather than a message saying that the product is up to date.

    To cross check, update ZA, right click the ZA icon near the clock --> About --> Take note of the antivirus DAT number and compare it with the one here:

    Daily AV/AS Signature Updates (Apr. 20,2013) for XP/Vista/Win7/Win8

    Your number should be equal or higher

    Please note that latest version of ZAfree+AV is 11.0.000.504. If you have an older build. Update it, you find the full installer here:

    Looking for the latest version?

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Apr 2013
    Posts
    10

    Default Re: ZAfree + AV - Is it Updating? --> Yes

    Ok thank you but how often should I check for updates can I enable the software to automatically update.

  4. #4
    Join Date
    Nov 2004
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    Default Re: ZAfree + AV - Is it Updating? --> Yes

    The free software only update automatically once a day and this cannot be tuned. If you want to update more often than you should do it manually (as many times as you want) or move to retail versions. How often? Up to you. More often better it is.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Apr 2013
    Posts
    10

    Default Re: ZAfree + AV - Is it Updating? --> Yes

    Quote Originally Posted by fax View Post
    The free software only update automatically once a day and this cannot be tuned. If you want to update more often than you should do it manually (as many times as you want) or move to retail versions. How often? Up to you. More often better it is.
    Thank you for your help clearing things up

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
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    Default Re: ZAfree + AV - Is it Updating? --> Yes

    You're welcome!

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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