I registered recently because of a problem loading the latest version of a ZoneAlarm product.

When I had activated my registration and logged on I spent some time writing about the issues I had encountered, but several seconds after clicking the 'submit' button I got a response that I was not logged in. Unfortunately, I hadn't kept a copy of my text so I had to start again. A second attempt did work - but my posting was removed as if it were off-topic.

I had an email telling me that there was another posting on the thread so I logged back on today. I responded to the comment but, again, when I clicked on "submit" I was told I wasn't logged on.

Why did I get these "you are not logged on" messages when I was clearly logged on? Having had the problem on my previous attempt I was careful to check, before submitting, that the top line on the screen showed I was logged on.