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  1. #1
    Join Date
    Oct 2011
    Posts
    8

    Angry compatability zone alarm 8

    I have just installed Windows 7 / 64 bit. I have downloaded ZA8 free. This is a new hard disk and has been formated. I now have this message when I try to install. Blocked due to compatability issues. Search on line finds nothing.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: compatability zone alarm 8

    Quote Originally Posted by otuatail View Post
    I have just installed Windows 7 / 64 bit. I have downloaded ZA8 free. This is a new hard disk and has been formated. I now have this message when I try to install. Blocked due to compatability issues. Search on line finds nothing.
    Hello;

    Note: the Current supported version of Zone Alarm Free Firewall is ver. 11.0.000.504.

    you will get no support what so ever from Checkpoint at all if you have a problem with older ZA Versions.


    Support will tell you to Upgrade to the latest ZA version before they even begin to help you.

    1. Download latest version of ZoneAlarm

    http://server.iad.liveperson.net/hc/...10&action=view

    2. Remove your current ZA version (in XP use Windows add/remove programs\ Windows 7 Uninstall program)

    3. Remove other security tools installed. Use
    http://www.appremover.com/ to double check no left overs are present.

    4. Clean your system and registry with the Free Ccleaner.exe
    http://www.piriform.com/ccleaner/download/slim <= click here

    5. Download to your desktop and run the ZA removal tool, <= click here
    now reboot computer after running ZA Removal tool.

    6. Now Install the latest ZA version without touching any default settings,
    and Do Not Restore Saved Settings from the old install.
    Last edited by GeorgeV; May 1st, 2013 at 02:32 PM.

  3. #3
    Join Date
    Oct 2011
    Posts
    8

    Default Re: compatability zone alarm 8

    Thats as maybe but I went to zone alarm website yesterday. Went for the free version and that is what I was given. So whats the problem????

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: compatability zone alarm 8

    You need to a bit more prolific in terms of details. Exact version of ZA installed? Spell it out (e.g. name of the file). System Specifications of the PC? Exact error message given? Provide a screenshot.

    Only hard disk on the system? What else have you installed apart from Windows 7? Is it already with SP1?

    More information you provide more likely other users here may guess what the problem is.... otherwise is very much like shooting in the dark

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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