I am getting MORE DISGUSTED BY THE MINUTE.
I'm already frustrated, but having to play puzzle games repeatedly to try to get help is making me ready to give it up.
I have the free version installed on Win7. I bought the license, but can't find anywhere to plug in the key. The FAQs give advise that just plain doesn't work. There is no button to enter the key, just an ad for buying bundles. Going through the upgrade procedure tries to download the same version that I'm already running. Since I have to pay by the amount of data, I really don't want to pull another copy of the 224MB file that's already been installed.
ZoneAlarm Free Antivirus + Firewall version: 11.0.000.504
Vsmon version: 11.0.000.504
Driver version: 11.0.000.026
Antivirus engine version: 22.214.171.124
Antivirus signature DAT file version: 1118544192
Web Identity Protections version: 1.5.393.22