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Thread: [SOLVED] Can not uninstall Zone Alarm Free

  1. #1
    Join Date
    May 2013
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    2

    Default [SOLVED] Can not uninstall Zone Alarm Free

    Hi, when I was downloading a program, for some reason, I ended up with Zone Alarm Free being installed as well. Anyway, When I went to uninstall it via the control panel(uninstall programs) A message box appeared and it said, "Your system has not restarted since last install. Please restart the system before installing again", and the program remains. Now, my system as been restarted several time since the unintended install. I tried to use the latest 'clean' application, but this seems to do nothing. How can I remove this program, other than resetting my computer to an earlier date? I have a Win 8 64 bit system. ZoneAlarm Free Firewall version: 11.0.000.070
    Vsmon version: 11.0.000.070
    Driver version: 11.0.000.026
    Regards Geoff
    Last edited by por930; May 17th, 2013 at 05:12 AM.

  2. #2
    Join Date
    Nov 2004
    Location
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    Posts
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    Default Re: Can not uninstall Zone Alarm Free

    If you can't remove ZA with the ZA removal tool:
    http://download.zonealarm.com/bin/fr...load/clean.exe
    Ensure the download is not corruted.

    Then the only other solution I can think is to start from scratch, reinstall your system as it is not normal to end up with ZA not knowing it or not been able to remove it. Its an indication that your OS is corrupted.

    Sorry,
    Fax

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  3. #3
    Join Date
    May 2013
    Posts
    2

    Default Re: Can not uninstall Zone Alarm Free

    Quote Originally Posted by fax View Post
    If you can't remove ZA with the ZA removal tool:
    http://download.zonealarm.com/bin/fr...load/clean.exe
    Ensure the download is not corruted.

    Then the only other solution I can think is to start from scratch, reinstall your system as it is not normal to end up with ZA not knowing it or not been able to remove it. Its an indication that your OS is corrupted.

    Sorry,
    Fax
    Hi. Thanks for the reply. Not sure how this program piggy backed on another. Anyway, I restored my system back a week and all is correct again. The win 8 system and hardware is bran new and only three weeks old, so I doubt it is corrupted yet, as machine only used for email? I will keep an eye on the system to see if it misbehaves. Again, thanks for your help. Regards Geoff

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