Results 1 to 6 of 6

Thread: ZA Free + AV don't work with putlocker.com downloads...

  1. #1

    Question ZA Free + AV don't work with putlocker.com downloads...

    When ZA is running, files that are hosted on putlocker.com don't start downloading. To workaround, we have to shutdown ZA to start the downloads. Anyone know how to fix this?

    ZoneAlarm Free Antivirus + Firewall 11.0.768.000

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: ZA Free + AV don't work with putlocker.com downloads...

    Well we tested by creating a putlocker account uploading files and then getting links for those files.

    Went to 3 different PC's running Win7 Win8 and XP
    Test using the latest browsers from IE8, IE9, IE10, Firefox and Chrome.

    All the PC's had version 11.0.768.000 installed.

    None of the systems or browsers had any issues accessing the putlocker URL and allowing us to download the file.

    ZA is fully compatible with Putlocker.com

    So this leads us to the conclusion its a configuration issue with your ZA setup or an issue with something on your PC not related to ZA.

    To rule out ZA first perform a regular uninstall of ZA.
    Next AFTER the regular uninstall download and run the clean utility. http://download.zonealarm.com/bin/fr...load/clean.exe

    Then download Free ZA +AV
    http://download.zonealarm.com/bin/fr...10_768_000.exe

    If you still have the issue then its an issue with your PC/OS or an issue with the putlocker url you have. Its not a ZA issue then.
    Last edited by Forum-Moderator; July 26th, 2013 at 09:36 AM.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3

    Exclamation ZA Free + AV: Web scanner prevents some downloads from starting...

    When ZA web scan setting is on, it prevents some downloads from starting. To workaround, we have to disable the web scan setting. This was tested trying to download a putlocker.com hosted file using JDownloader. Can this be fixed?

    computer box/tab > antivirus & anti-spyware > settings > advanced settings > web scan

    ZoneAlarm Free Antivirus + Firewall 11.0.768.000
    Win7 x64

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA Free + AV: Web scanner prevents some downloads from starting...

    Which java version are you using? Latest? Using the previous version may resolve the issue. Otherwise you will need to wait for the next ZA free release to hope for a fix. Sorry no ETA when this will happen and no official support for the free version.

    Thanks,
    fax
    Last edited by fax; August 1st, 2013 at 01:22 PM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5

    Default Re: ZA Free + AV: Web scanner prevents some downloads from starting...

    i updated java this month so i should be on the latest java. i don't feel like downgrading java. so i'll just turn off web scan for now and wait for ZA to fix it.

  6. #6
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: ZA Free + AV: Web scanner prevents some downloads from starting...

    Quote Originally Posted by tsunamiz View Post
    When ZA web scan setting is on, it prevents some downloads from starting. To workaround, we have to disable the web scan setting. This was tested trying to download a putlocker.com hosted file using JDownloader. Can this be fixed?

    computer box/tab > antivirus & anti-spyware > settings > advanced settings > web scan

    ZoneAlarm Free Antivirus + Firewall 11.0.768.000
    Win7 x64

    Web Scan is 100% compatible with putlocker and in all the tests I said we did Web Scan is ALWAYS on by defualt.

    Since you have a huge history of all kinds of constant issues one ofter another, We are 100% sure its an issue with you PC or something on your PC and it 100% NOT AN ISSUE WITH ZA.

    Closing thread because this is not a ZA issue at all but an individual user pc issue only.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZA free firewall preventing ALL my downloads, how to fix this?
    By myza in forum ZoneAlarm Configuration
    Replies: 2
    Last Post: March 23rd, 2009, 03:08 AM
  2. ZA Free & ICS, cannot make it work
    By tommyj in forum ZoneAlarm Configuration
    Replies: 0
    Last Post: August 5th, 2008, 09:45 AM
  3. Zone Alarm Free Slows Downloads
    By sith_hmp in forum General - Questions that don't fit any other category
    Replies: 1
    Last Post: May 6th, 2006, 09:42 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •