Results 1 to 2 of 2

Thread: Unable to uninstall ZA Free v11.0.000.054 - need help!

  1. #1
    crav Guest

    Default Unable to uninstall ZA Free v11.0.000.054 - need help!

    Hi

    I have zonealarm free firewall version 11.0.000.054 on Win7 machine.

    any time i try to uninstall it starts then program stops working then i must close the program. it never exceeds 3%. what must i do?

    crav

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Unable to uninstall ZA Free v11.0.000.054 - need help!

    Quote Originally Posted by crav View Post
    Hi

    I have zonealarm free firewall version 11.0.000.054 on Win7 machine.

    any time i try to uninstall it starts then program stops working then i must close the program. it never exceeds 3%. what must i do?

    crav
    Try this;
    Probably just a bad upgrade. Try a clean install as detailed below:

    1. Re-download the latest version of ZA free 11.0.768.000 from here: Looking for the latest version? <= click here

    Watch out to choose the right installer, i.e. ZA free WITHOUT the antivirus, if you already have another Antivirus installed.

    2. Remove you current ZA from your OS control panel (add/remove programs in XP, Uninstall an application in WIN7 or WIN8).

    3. Reboot the PC

    4. Turn ON Windows firewall if off (ZA will take care of turning it off once installed).

    5. Download and save to the desktop the ZA removal tool:
    http://download.zonealarm.com/bin/fr...load/clean.exe

    6. Run the ZA removal tool

    7. Reboot the PC

    8. Now Install the latest ZA version without touching any default settings,
    and Do Not Restore Saved Settings from the old install.
    Last edited by GeorgeV; July 26th, 2013 at 01:47 PM.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 10
    Last Post: October 27th, 2007, 10:03 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •