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Thread: ZA firewall blocking acess to internet as of 08/11/13

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  1. #1
    Join Date
    Aug 2013
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    Default ZA firewall blocking acess to internet as of 08/11/13

    Can not acess the internet as of yesterday morning 08/11/13. Had to turnoff the ZA firewall to do so. updated ZA several times yesterday and also today to no avail. HELP cirgus

  2. #2
    Join Date
    Nov 2004
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    Default Re: ZA firewall blocking acess to internet as of 08/11/13

    Right click the ZA icon near the clock, about, copy to clipboard, paste it here in a reply.
    Also mind to post the exact version of OS you are using! XP SP? Vista? Windows 7 SP?, Windows 8? Windows 8.1?

    Thanks,
    Fax
    Last edited by fax; August 12th, 2013 at 06:53 AM.

    Click here for ZA Support
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  3. #3
    Join Date
    Aug 2013
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    2

    Default Re: ZA firewall blocking acess to internet as of 08/11/13

    [QUOTE=fax;297992]Right click the ZA icon near the clock, about, copy to clipboard, paste it here in a reply.
    Also mind to post the exact version of OS you are using! XP SP? Vista? Windows 7 SP?, Windows 8? Windows 8.1?

    Thanks,
    Fax[/QUOTE
    ZoneAlarm Free Antivirus + Firewall version: 11.0.768.000
    Vsmon version: 11.0.768.000
    Driver version: 11.0.764.000
    Antivirus engine version: 8.3.1.6
    Antivirus signature DAT file version: 1122840416 OS= Windows
    THanks cirgus

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: ZA firewall blocking acess to internet as of 08/11/13

    If it is an issue with ZA it should be enough to go to (from the main interface) Tools --> Preferences --> Reset to defaults --> Reboot the PC.
    You will loose all your custom settings (do not restore them).

    Otherwise it may be an issue with Proxies? Malware infections? Anything special happened on the 11th? Installed anything new? Updated anything?

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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