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Thread: Renewal License

  1. #1
    Oct714 Guest

    Angry Renewal License

    I have used ZA for many years now, and I have been very satisfied with their products, but right know I am frustrated because I cannot make them reverse a charge they made to my bank account for an automatic license renewal. Due to my work, and my style of life, I cannot contact them during business hrs, so I have to rely on messages sent to their offline "ZA live chat". Also, I always wonder how ZA is charging $59.95 for an automatic license renewal when you can purchase another license for $45?. I always wonder how many out there are in the same situation. I purchase several licenses because I install ZA on most pc's I fix, so that means I might be charges several times a year. I am to the point to say goodbye to ZA and switch to another vendor, just for this "automatic renewal.."

  2. #2
    Join Date
    Nov 2004

    Default Re: Renewal License

    Sorry all users here, no use to post here. Also search the board for this subject as it has already been discussed. You will need to contact them via live chat or leave a Web based message.


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Angry Re: Renewal License


    I agree with Guru Fax..
    Contact Customer Support select the "Live Chat - Non Technical" at Support link in my Signature.

    Here is some additional information..

    Zone Alarm Automatic License Renewal
    To change your Preference in your ZA "MyAccount" Click on this Link:

    Automatic License Renewal

    Let us know which credit card to use to Renew your ZoneAlarm licenses.

    To remove products from auto-renewal, select the option from dropdown list for the appropriate product.
    ProductLicense KeyRenewal Product Name: Do not auto-renew this product
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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