I agree with Guru Fax..
Contact Customer Support select the "Live Chat - Non Technical" at Support link in my Signature.
Here is some additional information..
Zone Alarm Automatic License Renewal
To change your Preference in your ZA "MyAccount
" Click on this Link:
Automatic License Renewal
Let us know which credit card to use to Renew your ZoneAlarm licenses.
To remove products from auto-renewal, select the option from dropdown list for the appropriate product
ProductLicense KeyRenewal Product Name: Do not auto-renew this product