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Thread: ZA AV - Zone Alarm Pop Up Window

  1. #1
    gcopping Guest

    Default ZA AV - Zone Alarm Pop Up Window

    I have had what looks like a Zone Alarm window pop up on my screen saying that my version of Zone Alarm is out of date and I need to click the image to update it. However I am suspicious as this method of update has never been used by Zone Alarm before.

    Also if I go into Zone Alarm it tells me that I am fully protected. My version details are below:

    ZoneAlarm with Antivirus version:
    Vsmon version:
    Driver version:
    Antivirus engine version:
    Antivirus signature DAT file version: 1126965248
    ZoneAlarm Browser Security: 1.5.393.22
    ZoneAlarm ForceField Spyware Scanner:

    Can anyone tell me if this is Zone Alarm requesting this or whether it is malware?

  2. #2
    Join Date
    Nov 2004

    Default Re: ZA AV - Zone Alarm Pop Up Window

    Yes, it is legit. However the safer procedure would be (applicable to licensed version of ZA):

    1. Download the latest version of ZA Suite from here:
    Save it to your desktop. Mind to choose the right installer that for you is ZoneAlarm Pro Antivirus +Firewall.

    2. Take well note of your ZA license key

    3. Now remove ZA from windows-control panel add/remove programs (XP) or uninstall a program (VISTA, WIN7, WIN8).

    4. Reboot the PC

    5. Turn ON windows firewall

    6. Run the ZA removal tool that you find here:

    7. Reboot the PC

    8. Install the ZA you downloaded in point 1. Do not restore any previous ZA settings.

    NOTE: please do all steps while connected to the internet and shutdown any other security tool you have installed (if any).


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