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Thread: VISTA SP1 installation problems --> Not supported

  1. #1
    Join Date
    Jan 2013
    Posts
    2

    Default VISTA SP1 installation problems --> Not supported

    Hi

    I got a problem when trying to installing zonealarm free firewall on my laptop.

    When I try to install it I get an error message which says :

    " Your computer is running a version of Windows that is incompatible with this software"

    I find it strange as I used a lot of zonealarm free versions on previous versions of Windows and I did not get any problem with it.

    Currently I am running Windows Vista service pack 1 on my laptop

    Hope anyone can help.

    Thanks in advance !

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: VISTA SP1 installation problems --> Not supported

    yes, its rather normal. ZA does not support VISTA SP1:
    http://www.zonealarm.com/security/en...m-products.htm

    You probably had a rather old version of ZA installed as SP1 dates back to at least 5 years ago.

    You should update the system fully (SP2+ all patches) and only then try to install ZA. If you cannot update to SP1 then you have to find another firewall that would run on that oudated OS.

    Sorry,
    Fax

    Click here for ZA Support
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