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Thread: website only partially loads when using parental controls

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  1. #1
    Join Date
    Jan 2013
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    2

    Default website only partially loads when using parental controls

    I use the parental controls for my 4 year old so he literally can only go to -www.disneyjunior.com-. I have this website listed in the parental control settings as the only website that he can go to. Pretty straight forward I thought. My problem is that the website only partially loads and a portion of it is not playable. I know the parental controls are the issue as when I go to that website on my account there are no issues at all.

    So I'm trying to figure out what to change in the parental control settings to correct this problem as right now the parental controls only make things worse as it isn't doing what it is suppose to be doing.

    Any help would be greatly appreciated...
    Last edited by fax; September 16th, 2013 at 09:17 AM. Reason: Delink

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: website only partially loads when using parental controls

    Whats happening here is while you explicitly set parental controls (Net-Nanny) to only allow www.disneyjunior.com

    And only parts of the website loads up.
    Whats happening is that on www.disneyjunior.com there are links or other content being brought in from other websites to be displayed or used on www.disneyjunior.com

    And P.C. may be blocking those because you so tightly locked it down to just content originating from www.disneyjunior.com

    Cant really tell you how to figure out if and where the other content comes from but thats our only guess in this situation.
    Maybe contacting the support dept for www.disneyjunior.com and explain the issue.
    Tell them your using net nanny (thats what we OEM for our parental controls) Its the #1 parental controls on the market and support at www.disneyjunior.com should know this because I'm sure your not the only parent who uses net-nanny and there website.
    Click here for ZA Support
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  3. #3
    Join Date
    Feb 2014
    Posts
    1

    Default Re: website only partially loads when using parental controls

    Quote Originally Posted by lmeegan View Post
    I use the parental controls for my 4 year old so he literally can only go to -www.disneyjunior.com-. I have this website listed in the parental control settings as the only website that he can go to. Pretty straight forward I thought. My problem is that the website only partially loads and a portion of it is not playable. I know the parental controls are the issue as when I go to that website on my account there are no issues at all.


    So I'm trying to figure out what to change in the parental control settings to correct this problem as right now the parental controls only make things worse as it isn't doing what it is suppose to be doing.


    Any help would be greatly appreciated...

    Ok, so I came across this while I was trying to do the exact same thing for my 4 and 2 year olds and see that it is fairly recent so hopefully I can be of assistance after I found the solution.


    To start, I opened the page in Chrome, right-clicked, chose "View Page Source" and then scoured the document for anything that looked like a URL. I then went to the child's account and the page looked a lot better than it originally did, the thumbnails weren't broken links, etc., the only thing it would not allow me to play the videos, saying it could only be played in the United States. I then loaded the site on the Administrator's screen, watched a video, then right-clicked and selected "View Page Info" then chose "View cookies and site data" and saw a lot more than I saw when I did the same on the children's account. Added those in, and now it works just fine.


    I have allowed the following sites and it started working. I don't know if ALL of these are required, but after about 3 hours of tinkering and scouring this is the list I got that appears to work:


    http://a.dilcdn.com/
    http://ajax.googleapis.com/
    http://cdn.videos.dolimg.com/
    http://cdnvideo.dolimg.com/
    http://corporate.disney.go.com/
    http://ctlogger01.analytics.go.com/
    http://disney.com/
    http://disney.go.com/
    http://disneyjunior.com/
    http://disneytermsofuse.com/
    http://doubeclick.net/
    http://go.com/
    http://imrworldwide.com/
    http://ogp.me/
    http://preferences.truste.com/
    http://scorecardresearch.com/
    http://search.disney.com/
    http://tredir.go.com/
    http://w88.go.com/
    http://weblogger01.data.disney.com/


    Hope this helps some, you can try them one at a time if you want, the worst that can happen is you get a broken link. I'm pretty sure some of them aren't necessary to get the site to work for what you need it for, but hey. Good luck!

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