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Thread: Weird mixture of Zone Alarm products?

  1. #1
    urban1 Guest

    Default Weird mixture of Zone Alarm products?

    I seem to have some weird mixture of the Free Firewall and the Free Firewall + Antivirus on my Win 7 computer. My intention, and what I have always used before, is to have just the free Firewall. I use a different product for my Antivirus needs.

    Still, whenever I go to settings, it shows information about settings for the antivirus (and also Identity protection which I am also not interested in, but can't seem to turn off). Also, I keep getting information about updates to the antivirus codes, etc.

    My last download was zafwSetupWeb_110_768_000.exe which I believe was the free Firewall only.

    How can I get rid of the extraneous stuff and just use the basic Firewall, which has always been great?

    Bob

    I hate jigsaw puzzles.

  2. #2
    Join Date
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    Default Re: Weird mixture of Zone Alarm products?

    Quote Originally Posted by urban1 View Post
    I seem to have some weird mixture of the Free Firewall and the Free Firewall + Antivirus on my Win 7 computer. My intention, and what I have always used before, is to have just the free Firewall. I use a different product for my Antivirus needs.

    My last download was zafwSetupWeb_110_768_000.exe which I believe was the free Firewall only.

    How can I get rid of the extraneous stuff and just use the basic Firewall, which has always been great?

    Bob

    I hate jigsaw puzzles.
    Hello;

    Try this safe clean up proceedure..

    Follow these instructions Below to clean your computer of the old version , then install a clean new copy of the current supported version of ZA 12.0.104.000



    The instruction for a clean install are below




    1. Download the latest version http://server.iad.liveperson.net/hc/...10&action=view
    <== click here

    2. Remove your current ZA version (in Windows 7 [Start/Control Panel/Uninstall a program])



    3. Clean your system and registry with the Free Ccleaner.exe
    free ccleaner <= click here

    4. Download to your desktop and run the ZA removal tool, <= click here
    now reboot computer after running ZA Removal tool.

    5. Now Install the latest ZA version without touching any default settings, and Do Not Restore Saved Settings from the old install.



    Let us know how you have managed to resolve the issue
    . It will help other users with the same problem.
    Last edited by GeorgeV; December 14th, 2013 at 05:42 AM. Reason: update
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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