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Thread: ZoneAlarm Free AntiVirus + Firewall

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  1. #1
    PNicole Guest

    Default ZoneAlarm Free AntiVirus + Firewall

    Hello, I am using ZoneAlarm Free AntiVirus + Firewall and my computer is Windows 7, however, when my zonealarm does the quick scan, it doesn't scan any files and it takes sever hours. I tried to cancel the scan and pause it but nothing happens. I can't get it to stop unless I cut off my computer, but it does the same thing when I turn it on. What is going on? Please help!

  2. #2

    Default Re: ZoneAlarm Free AntiVirus + Firewall

    Hi, you should provide as much information as possible so it's easier for other users to analyze your problem. Give all information about the version of ZA you use.
    Copy+paste the info from the ZA-menu in your next post.

    Also, make sure that you have no other security software running at the same time. That could break ZA and also lowers your security.

    However, the problem could rely on a corrupt installation. As a first attempt to solve the problem you could try a clean installation of ZA.

    Download newest version, remove the old installation and install from scratch.

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