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Thread: Diskeeper 12 and ZoneAlarm compatibility issues

  1. #1
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    Oct 2013
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    Good Night, Queensland, Australia
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    Default Diskeeper 12 and ZoneAlarm compatibility issues

    Could not find the moved thread on this subject but I have just upgraded to ZoneAlarm Extreme Security 11.0.780.000 and today bought Diskeeper 12 and installed. Compatibility issues do not seem to have been addressed as I ran into the same problems where the Diskeeper console will not load. Wish I had have joined this forum prior to buying Diskeeper. Any developing news on a fix? I swear by my ZoneAlarm's security and I also like my defrags on-the -fly.

  2. #2
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    Default Re: Diskeeper 12 and ZoneAlarm compatibility issues

    Sorry all users here and official response points to no fix up to the next major ZA release. The next major release of ZA is currently in BETA (www.zonealarm.com/beta). If you know how to deal with beta releases you could try to install, at your own risk, to verify if the issue is resolved.

    If not, you could feedback the beta team about it. They may still look for a solution.

    If you just purchased DK12 you are for sure still under the possibility of asking for a refund. If you are running a recent OS (WIN7/WIN8) you are unlikely needing DK12 anyway as integrated tools in the OS already do an efficient work on your HD. Under modern systems, DK provides rather limited improvements... more marketing than reality.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Oct 2013
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    Good Night, Queensland, Australia
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    Default Re: Diskeeper 12 and ZoneAlarm compatibility issues

    Thanks for reply, fax. I will try the beta. I do have a recent image I can restore to if everything goes pear-shaped. If the beta doesn't fix the problem I'll try to recover my money. At the moment I'm waiting on Condusiv tech support to get back to me but they'll probably try to palm me off to ZoneAlarm tech support like previous users.

  4. #4
    Join Date
    Apr 2014
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    1

    Default Zonealarm 2015 wont work with win 8.1 and diskeeper 12

    well, similar problems have been in works before.

    https://www.zonealarm.com/forums/sho...wall-gt-No-ETA

    which is somewhat old version, 11.x the most recent version is
    ZoneAlarm Extreme Security version: 13.0.208.000Vsmon version: 13.0.208.0
    Driver version: 13.0.70.0
    Antivirus engine version: 8.3.3.9
    Antivirus signature DAT file version: 1150575232
    AntiSpam version: 6.3.1.4973

    now.. before when i ran windows 7 and version 12, i'm certain they both worked.

    It was before i upgraded ZASS to 13 though so i'm not sure where the exact break point is. Between windows 7 and 8 (both diskeeper and ZA says they work with all versions of win8) or.. something other happening under the hood of win8.

    after reinstalling windows (8.1 instead of 7) it seems that diskeeper 12 wont work. older version of diskeeper 11 does work though but lacks most of the new SSD oriented optimization tools.

    anyone who uses both here that could shed some light into the matter? if it was incompatible in version 11 and compatible in 12 is it again broken in 13?

    so, works on:
    ZASS 12.x, win7sp1 and diskeeper12
    ZASS 13.x, win8.1 and diskeeper11

    doesn't work on:
    ZASS13.x, win8.1 and diskeeper12

    If anyone still has ZASS12.x and win8.1 and diskeeper12 it'd clear out if it is the most recent update or not.

    That is all I am curious about.

  5. #5
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    Default Re: Diskeeper 12 and ZoneAlarm compatibility issues

    Merged with an existing thread. If you do not get any response here as this type of tools have marginal use/value added on current systems please be sure to report the issue directly to the official ZA support.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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