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Thread: [SOLVED] Zone Alarm won't accept dynamic IP device

  1. #11
    Join Date
    Oct 2013
    Posts
    11

    Default Re: Zone Alarm won't accept dynamic IP device

    Thanks for your help, Fax. Much appreciated!
    I set up the Dongle in Zone Alarm as you suggested, including two DNS Server IPs and now that annoying pop up doesn't appear. Checked out the internet and email: both working OK so I haven't killed anything off in the process!
    However, I am puzzled (having initially accepted default settings from ZA) at the setting you suggested: Exclude networks from the Trusted Zone upon detection.
    What effect will this have if I use the laptop at home on my own home network (wireless modem)? Is there a setting that will cover protection with mobile use AND still allow my laptop access to the internet at home? i.e. with best protection.
    Bruce

  2. #12
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Zone Alarm won't accept dynamic IP device

    Ah... so we were missing a piece of information. So, you don't connect only with the dongle. I am afraid that with this ad-hoc setup you will need to add the IPs of the router, the DHCP and the DNS of your home ISP as Trusted in the ZA firewall zones.

    Normally the DHCP IP is the same as your router IP (i.e. 192.168.X.X). You can get information about your home ISP DHCP and DNSs with the same steps as described above (ipconfig /all). Of course you must coolect these information when you are connected at home.

    You may be able to avoid all of the above if you set the home connection as TRUSTED. ZA may rememebr your selection and assign it to TRUSTED everytime you connect at home. But you have to check this because I don't the default behaviour of ZA.

    Thanks,
    Fax
    Last edited by fax; October 31st, 2013 at 01:25 AM.

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  3. #13
    Join Date
    Oct 2013
    Posts
    11

    Default Re: Zone Alarm won't accept dynamic IP device

    Thanks, Fax
    I am at home, so was able to connect to my router and run ipconfig etc then check the settings: they were already there for the Trusted Zone. All works well !!

    Now, for my information (being a new wi-fi user), if I am using public free wi-fi,such as at Macdonald's restaurants etc, the pop-up should be clicked as PUBLIC for that new network once it appears, and all should be well security-wise?

    Your help is MUCH appreciated!
    Bruce

  4. #14
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Zone Alarm won't accept dynamic IP device

    As you have set ZA to exclude new networks from the Trusted zone, if you connect to a new network it will be moved directly to the public zone. So, you should be fine like that

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #15
    Join Date
    Oct 2013
    Posts
    11

    Thumbs up Re: Zone Alarm won't accept dynamic IP device

    Many thanks, Fax
    The system now works EXACTLY as required!
    My little problem was just an annoyance, interrupting the "work flow", but I really appreciate the time and attention you gave to solving such a relatively minor occurrence.
    I have been a Zone Alarm (paid up!) user for probably 15 or so years, and my faith in it has been further enhanced by the Forum help.
    Cheers
    Bruce

  6. #16
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Zone Alarm won't accept dynamic IP device

    You're welcome! Thank you very much for your kind words.
    As the issue is resolved I will revise the title of this thread and closing it.

    Please do not hesitate to PM me in case you need to reopen it or just creates new one for any other ZA product related issue you may have.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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