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Thread: [SOLVED] ZoneAlarm updating on each boot

  1. #1
    Join Date
    Oct 2013
    Posts
    3

    Angry [SOLVED] ZoneAlarm updating on each boot

    Hello,
    I've installed the latest ZoneAlarm Free version and, each time the computer starts up, it performs the same update again and again (download and installl).
    how to solve that ?

    P.S: the install has been made on a newly installed Windows 7 x64, with no previous version already installed.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: ZoneAlarm updating on each boot

    Hello;

    Probably just a bad install. Try a clean install as detailed below:

    1. Re-download the latest version of ZAfree from here: Looking for the latest version?
    Watch out to choose the right installer, i.e. ZAfree WITHOUT the antivirus

    2. Remove you current ZA from your OS control panel (add/remove programs in XP, Uninstall an application in WIN7 or WIN8).

    3. Reboot the PC

    4. Turn ON Windows firewall if off (ZA will take care of turning it off once installed).

    5. Download and save to the desktop the ZA removal tool:
    http://download.zonealarm.com/bin/fr...load/clean.exe

    6. Run the ZA removal tool

    7. Reboot the PC

    8. Install the latest version ZAfree you downloaded from point 1.

    Let us know how you make out?

    Thanks,
    GeorgeV
    Last edited by GeorgeV; October 29th, 2013 at 03:10 PM.

  3. #3
    Join Date
    Oct 2013
    Posts
    3

    Default Re: ZoneAlarm updating on each boot

    I followed the steps and same thing => ZA performing update after reboot. Grrr !!!!

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: ZoneAlarm updating on each boot

    Have a look here below how to fix it:
    https://www.zonealarm.com/forums/sho...664#post298664

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Oct 2013
    Posts
    3

    Default Re: ZoneAlarm updating on each boot

    I've found the entry mentionned in that thread, but not in the same key.
    Mine was under:
    HKLM\Software\Wow6432Node\Microsoft\Windows\Curren tVersion\Run (I'm running Windows 7 x64)
    and finally got rid of that neverending install.
    Thanks a lot for your help !

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: ZoneAlarm updating on each boot

    I am glad to hear the issue is resolved and thank you for taking the time to report back on how you resolved it.

    I will revise the title of the thread and closing it as the issue is resolved.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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