I have ZoneAlarm Antivirus +Firewall - V 11.0.780.000 (very recently installed and working okay AFAIK)

I saw the details (big yellow announcement) for the upgrade to v12.0.104.000 and took the download.

I opened the download and it started then a popup behind the screen called for my True Vector Administrator password.

- I have no such ID or password.

- Can anyone help please?

- I have full sequence of screen prints if required.

Many thanks!