Quote Originally Posted by GeorgeV View Post
Hi;
Click on the ZA Tray icon > click About > click Copy to Clipboard and paste that information back here and remove the License key if it is displayed, that way users here can tell what version of ZA Security Suite your have installed?

It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

*** NOTICE:

The More information you post the more likely users here will be able to understand the issue and try to help.

Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used
.
How do you connect to the Internet: Phone Line, Cable Modem, Router, Wifi, Blue Tooth, Osmosis?
Mine is also slow, about 8 minutes to download the upgrade by cable, but installs quite rapidly. Did it with earlier versions and now this one. During download computer is very reluctant to do anything else.

Running Windows 8.1 Pro 64 bit.
ZoneAlarm Extreme Security version: 12.0.104.000ZoneAlarm license key:
Vsmon version: 12.0.104.000
Driver version: 12.0.102.000
Antivirus engine version: 8.3.2.4
Antivirus signature DAT file version: 1128935456
AntiSpam version: 6.3.1.4973

Any idea how to speed it up appreciated.

Cheers