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Thread: ZoneAlarm Free Firewall problem for every Windows startup

  1. #1
    Join Date
    Nov 2013
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    2

    Default ZoneAlarm Free Firewall problem for every Windows startup

    Hi,

    recently I start using ZoneAlarm Free Firewall.
    At this point it seems nice, but I have encountered one issue.

    Every time when I start my computer (Windows 7 64 bits),
    the ZoneAlarm Free Firewall installation window will always pop up, downloading and installing new updates. Afterwards, the firewall start up and everything seems working fine.

    At first I thought there is really many new updates for the firewall.
    However, I have tried to restart my computer for around 20 times last night,
    for every start up, the same installation window pops up, downloading and installing new updates.

    I am using the firewall with the latest avast! anti-virus free edition.

    Could anyone help me on it?
    Thanks a lot.

  2. #2
    Join Date
    Nov 2004
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    Default Re: ZoneAlarm Free Firewall problem for every Windows startup

    Here:
    https://www.zonealarm.com/forums/sho...g-on-each-boot

    Please search the board before posting.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2013
    Posts
    2

    Default Re: ZoneAlarm Free Firewall problem for every Windows startup

    Quote Originally Posted by fax View Post
    Here:
    https://www.zonealarm.com/forums/sho...g-on-each-boot

    Please search the board before posting.

    Thanks,
    Fax

    Oh, seems like I haven't searched the forum thoroughly, sorry about that.

    In my case, I cannot locate the startup program/service in the msconfig for the installation, so my solution is to delete the registry mentioned in the above link. Afterwards there is no installation windows pop up when I start up my computer afterwards.

    Thanks so much for your help.

  4. #4
    Join Date
    Nov 2013
    Posts
    1

    Default Re: ZoneAlarm Free Firewall problem for every Windows startup

    Quote Originally Posted by tmuzyo View Post
    Hi,

    recently I start using ZoneAlarm Free Firewall.
    At this point it seems nice, but I have encountered one issue.

    Every time when I start my computer (Windows 7 64 bits),
    the ZoneAlarm Free Firewall installation window will always pop up, downloading and installing new updates. Afterwards, the firewall start up and everything seems working fine.

    At first I thought there is really many new updates for the firewall.
    However, I have tried to restart my computer for around 20 times last night,
    for every start up, the same installation window pops up, downloading and installing new updates.

    I am using the firewall with the latest avast! anti-virus free edition.

    Could anyone help me on it?
    Thanks a lot.
    hi i had the same problem and tried to get info fro live chat
    think i may have the answer for you
    run msconfig and click on the startup tab
    inside you will find programs that start up when you start the computer
    one of the programs should be Launcher.exe. Untick box and apply. then restart computer

  5. #5

    Default Re: ZoneAlarm Free Firewall problem for every Windows startup

    Hi,
    I've just been on to live chat and received the same advice - to perform selective startup using MSConfig.

    Now I am not a fan of leaving my MSConfig is selective startup mode for a long time, I like to get a proper under-the-hood fix for things. MSConfig usually gives a damn good indication where to find the offending item in registry (just drag out the columns).

    On my system (Win7 Pro 64) the offending item is:

    MSConfig:
    Check Point Launcher Utility

    Registry:
    HKLM\Software\Wow6432Node\Microsoft\Windows\Curren t Version\Run
    "ZoneAlarm Installer".

    This is the same thing, same settings and all, just two ways of looking at it.

    I copied the data and created a new string under a new key RunDisabled next to Run. I could then delete the ZA Installer item, and bring it back if need be.
    Problem solved.

    The thing is, when I initially disabled this item from MSConfig, the registry item disappeared. Unfortunately, the MSConfig item was still there just unchecked. I had to recheck, reboot, and then remove from registry.


    Something even weirder perhaps is that I did not have the issue on a Win7 Starter 32bit netbook. It may be because I was running a not fully latest updated Avast! A/V on the netbook, whereas I had updated Avast! A/V on the main PC. It wouldn't be surprising to find Avast! is actually stopping ZA from doing something (removing the registry entry on successful install) as there's been a few little conflicts documented between these two over the years.

    Anyways, yes, just putting out there my successful experience, and a potential reason why it has happened.
    Kindest regards.

    === As always, do not mess with registry unless you are confident you know what you are doing. Make backups before changing anything. Even create system restore points! Perform at your own risk ===

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