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Thread: Cannot enable ZA Free toolbar on Windows 8.1

  1. #1
    Join Date
    Aug 2013
    Posts
    5

    Default Cannot enable ZA Free toolbar on Windows 8.1

    I just downloaded the updated version:

    ZoneAlarm Free Firewall version: 12.0.104.000
    Vsmon version: 12.0.104.000
    Driver version: 12.0.102.000

    I have Windows 8.1, IE 11.6.9600.16384.
    I am also using AVG for antivirus 2014.0.4158.
    I am working on an HP laptop A6 Vision.

    Prior to this update, I was able to engage the ZA toolbar but am unable to do so for either ZA or AVG. Any suggestions? Thank you.

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,641

    Default Re: Cannot enable ZA Free tool bar on Windows 8.1

    We are sorry the tool bar is NOT supported in IE 11 at this time.

    While it might look like its working its not fully protecting you. We don't want you to think your being protected when you not by doing this unauthorized workaround to get the tool bar to display in IE 11.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Aug 2013
    Posts
    5

    Default Re: Cannot enable ZA Free toolbar on Windows 8.1

    So should I put the setting back to its default in IE until there's a fix? Thank you.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Cannot enable ZA Free toolbar on Windows 8.1

    Yes, better for a security point of view

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Cannot enable ZA Free toolbar on Windows 8.1

    FYI

    Quote Originally Posted by Microsoft
    An update is available that disables Enhanced Protected Mode by default in Internet Explorer 11
    https://support.microsoft.com/kb/2907803

    Microsoft still recommends to keep Enhanced Protected Mode ON but not anymore set by default in windows 8.1.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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