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Thread: Version 12 or 11 and IIS (Internet Information Services)

  1. #1
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    Default Version 12 or 11 and IIS (Internet Information Services)

    Hello,

    I develope intranet web sites on my personal computer for which I use IIS and Visual Studio 2010. I upgraded to version 12 from version 10 and now find opening a web site is extreamly slow. I also tried version 11 and it has the same problem. I have done a total uninstall of ZA and run the clean tool. I have worked with support and tried their suggestions of turning off web scan, setting public zone security to medium. Neither of these made any difference. Accessing the internet is not a problem it is only sites hosted on my computer. I would stay at version 10 but I understand it will soon stop getting new virus diffinitions. I am running Window 7 Professional x64 with ZoneAlarm Security Suite.

    Does anyone have any idea how to solve this.

    Thank you,
    Dan
    Last edited by dconant; November 10th, 2013 at 09:44 AM.

  2. #2
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    Hello

    ZoneAlarm is not supported on ANY
    Server OS or ANY system running any Server application.

    We cannot support this setup.

    You need to find a different security application that is designed and supported for your servers.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    George, Thank you for replying. The computer in question is not a server and not running a server OS. The application in question runs on a Window 7 Profrssional personal computer. IIS comes with that version of Windows. I have been using ZA for several years now without any problems until now.

    Dan

  4. #4
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    Quote Originally Posted by dconant View Post
    George, Thank you for replying. The computer in question is not a server and not running a server OS. The application in question runs on a Window 7 Professional personal computer. IIS comes with that version of Windows. I have been using ZA for several years now without any problems until now.

    Dan
    Here is an Explanation from the Forum Moderator:

    https://www.zonealarm.com/forums/sho...ver#post296864

    The problem is this ZA is never tested or QA'ed in this environment.
    Its never was designed to work on a PC with a web server , no matter how little its used.

    This is similar to people who have dual boot PC's. We don't test or make our software for that environment thus even if you been using it for years with no issues and all of sudden it does not work with a new version of ZA, its still not supported.

    Only suggestion we have is go back to a version that did work and stick with it and never upgrade.

    Forum Moderator
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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  5. #5
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    I understand. But if I stick with a working version am I going to risk my computer in the future because I assume virus definitions will no longer update? Is this true?

    Can you suggest another product?

  6. #6
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    yes, moreover version 10 runs a very old antivirus engine. Regardless the AV signature, the protection that can provide is suboptimal. As a general principle running old security tools is like running no tools. Better to move to another solution that you can keep fully up to date.

    Sorry we can't suggest another product. Please check on the internet for mainstream antivirus/firewall solutions and test them before buying.
    Most products comes with a trial.

    Thanks,
    Fax

    Click here for ZA Support
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  7. #7
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    Quote Originally Posted by dconant View Post
    I understand. But if I stick with a working version am I going to risk my computer in the future because I assume virus definitions will no longer update? Is this true?

    Can you suggest another product?
    You upgraded to version 12 from version 10 ZA Security Suite ?

    The Antivirus signature DAT file version: 1131095744 updates are the same for Version 10 as they are for version 12..

    and AFAIK the renewed License Key should continue to work for now?
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    I agree with Guru Fax,
    it is not generally the optimum choice to install older versions..

    moreover version 10 runs a very old antivirus engine. Regardless the AV signature, the protection that can provide is suboptimal.
    it is your choice?
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    In case anyone is wondering or has a similar problem I have deinstalled Zone Alarm and installed ~~snip~~ another software. So far very pleased with it. Works very well with IIS and Visual Studio 2010 and 2008.
    Last edited by fax; November 13th, 2013 at 07:57 AM. Reason: reference to other competing commercial software - Sorry against forum rules

  10. #10
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    Default Re: Version 12 or 11 and IIS (Internet Information Services)

    I am glad to hear you resolved your issue and thank you for taking the time to report back.

    As the problem is resolved and the issue does not apply anymore I am closing this thread.

    Thank you,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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