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Thread: Latest ZA has frozen I.Explorer 10 and crippled Firefox >Turn off Web Security

  1. #1
    Join Date
    Nov 2013
    Posts
    1

    Default Latest ZA has frozen I.Explorer 10 and crippled Firefox >Turn off Web Security

    Even though I am a MSCS with lots of IT experience, I had to uninstall the latest version of ZA (12.0.104) as it made my home's Internet Explorer to practically freeze (Yahoo!, Google, MSN, and even the own ZA websites not accessible!) - while crippling Firefox 25 (which could still run some sites but not Yahoo!). No tuning or reconfiguring worked! Uninstalled it and re-installed Rel. 11.0.768, then everything went back to normal. Running a 64-bit Windows 7 Pro desktop. This is very weird!

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Latest version of ZA has frozen I.Explorer 10 and crippled Firefox 25

    Hello;

    A.)

    Welcome to the Zone Alarm User Forum..

    This Zone Alarm Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with Zone Alarm and need to be guided in the right direction to answer Questions about Zone Alarm..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:


    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used.
    How do you connect to the Internet: Phone Line, Cable Modem, Router, Wi-Fi, Blue Tooth?

    **Type and Version # of ZA installed (right click the ZA icon near the clock --> about --> copy to clipboard --> paste it here in a reply)??



    The More information you post the more likely users here will be able to understand the issue and try to help.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Latest version of ZA has frozen I.Explorer 10 and crippled Firefox 25

    Try turning off Web Security found in the AV advanced setting section.

    See if that helps.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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