I use a reference/citation program called Biblioscape.
Windows 7 Ultimate.
ZoneAlarm 12.0.104.000
I am the only person using the computer.
Administrator account.

Biblioscape fails because it cannot delete/write temporary files that it writes in the folder:
C:\Users\Tom\AppData\Local\Temp

When ZoneAlarm is off it works fine.

I've tried altering application control settings for the program biblioscape, even turned application control off, and it still doesn't work. Did an uninstall, used clean.exe, and reinstalled, and it still didn't work.

I'm not sure if this is the right place to ask, but ...Help!!