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Thread: Blank Space, no name, file reference in Applications?

  1. #1
    Join Date
    Nov 2013
    Posts
    1

    Default Blank Space, no name, file reference in Applications?

    In my Firewall 'Applications' there are two entries at the top that are blank and have no name, no product version and no files size.

    Should they be there. and if so what do you suppose they are? I just don't know what to do with them, whether to accept them or not. Or even if they are a threat to my computer.

    Thanks for any answer.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Blank Space, no name, file reference in Applications?

    A.)

    Welcome to the Zone Alarm User Forum..

    This Zone Alarm Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with Zone Alarm and need to be guided in the right direction to answer Questions about Zone Alarm..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    B.) If you are Referring to ZA Free Firewall, You may have a corrupted or bad download.. Uninstall it and Download a Fresh Copy from Here:

    Upgrade now:
    Download - Click Here

    C.) if you got your copy from someplace else then what you downloaded may be infected with malware?

    Sticky: Malware Clean-up Guidance

    D.) **What Version # of ZA do you have installed (right click the ZA icon near the clock --> about --> copy to clipboard --> paste it here in a reply)?? (Remove License Key if present )

    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used
    .

    How do you connect to the Internet: Phone Line, Cable Modem, Router, Wi-Fi, Blue Tooth?


    **> NOTE: The More information you post the more likely users here will be able to understand the issue and try to help.
    Last edited by GeorgeV; November 29th, 2013 at 03:31 AM. Reason: fix typo
    GeorgeV
    ZoneAlarm® Extreme Security


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