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Thread: [SOLVED] ZISS blocking streaming java connection >disable the ZA web scanner

  1. #1
    Join Date
    Nov 2013
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    Thumbs up [SOLVED] ZISS blocking streaming java connection >disable the ZA web scanner

    Hello

    I use a stock market Level 2 servce for live trade data provided by -www.moneyam.com- that is being blocked from connecting by ZISS. This happens with both XP and W7. The java applet runs and the data screen appears but the connection back to the server is being blocked. As soon as I disable ZISS it works. Any suggestions please ? Both test machines are running the latest release .104.00

    Thnx
    Last edited by fax; December 2nd, 2013 at 07:06 AM. Reason: delinking commecial site

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,470

    Default Re: ZISS blocking streaming java connection

    Hello;
    Welcome to the Zone Alarm User Forum..

    This Zone Alarm Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with Zone Alarm and need to be guided in the right direction to answer Questions about Zone Alarm..

    It would help if you had read a few of the Post near the top of the Configuration Topic are..



    Help me fix a java ZASS compatability issue at scottrade.com <= click here

    ZoneAlarm has had an on and off history of incompatibles with Stock trading programs for years.

    Unfortunately due to the uniqueness of the stock apps and the fact we cant test such apps without trading accounts and such it is not likely we will be able to fix this
    .

    But you should keep trying ZA configurations, security levels turning off features. You may find a combination that works with your stock app.

    Maybe the stock app has a user forum, where other users talk about issues with the app and someone else has experience with ZA.

    Its worth a shot because chances are no one here will have the same app nor does support.


    Forum Moderator
    Also;
    1.) check that both your WindXP SP3 and Windows 7 SP1 are fully updated with latest Microsoft updates..

    2.) Make sure your JAVA script is updated to 7.45 and older java versions are removed?

    The latest version of Java is always the recommended version as it contains feature updates, vulnerability fixes and performance improvements to previous versions. You can confirm that you have the latest version by visiting the http://java.com/en/download/installe...tect=jre&try=1 page. <= click here

    also check How to remove older versions of Java?
    Last edited by GeorgeV; December 2nd, 2013 at 05:34 AM. Reason: fix typos
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZISS blocking streaming java connection

    Try to disable the ZA web scanner (advanced setting of the ZA antivirus section) that is the only element that could potentially block java loading. Reboot of the PC will be necessary.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    Join Date
    Nov 2013
    Posts
    2

    Default Re: ZISS blocking streaming java connection - SOLVED!

    Fax

    You are a star! That has fixed it. I think this should be made a sticky as I can't believe there aren't many people with Java issues who can find no reference to doing what you have advised to cure them.

    Thank you again! It is apprecated.

    BR

    gotreal

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