I recently upgraded my Windows 8 laptop to 8.1 and I was forced to also update to ZoneAlarm (ZA) 12.0.104.000. Ever since updating ZA, my internet connection is slow and sluggish, and I get wifi connection drops. I've tried the usual stuff to troubleshoot the problem; reinstalling ZA, running their clean utility, resetting all ZA settings, tweaking ZA settings, all of which has no effect. When I take ZA off my laptop, it starts working normally. In the past, I would just reinstall an older version, but since I have Win 8.1, none of the older versions will work.
Does anyone have any ideas on how to fix this? Thanks.